Hi Guys!
I have a client looking for an appointment for makeup on a Saturday in September.
She is looking for 9.30am but I already have two clients coming at 10am for occasion make-up.
I have explained to her that half an hour isn't enough time for a full occasion make-up - I usually like to give myself an hour max! She won't stop hounding me like I'm going to be able to miraculously fit her in.
I'm not very good at being firm and saying no and don't want to be offensive... advise...
Awkward client - how do I tell her I can't do it?
I have a client looking for an appointment for makeup on a Saturday in September.
She is looking for 9.30am but I already have two clients coming at 10am for occasion make-up.
I have explained to her that half an hour isn't enough time for a full occasion make-up - I usually like to give myself an hour max! She won't stop hounding me like I'm going to be able to miraculously fit her in.
I'm not very good at being firm and saying no and don't want to be offensive... advise...
Awkward client - how do I tell her I can't do it?
