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Cancellation that has really peed me off!

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I know it happens in our industry and usually I won't let no show's and last minute cancellations get to me, however this one has really really annoyed me as the clients knew I'd moved heaven and high water to accommodate them!

Client phoned up Friday, begging my daughter to get herself and daughter in today (Monday) for eyelash extensions, this was the only day they could do as they were going on holiday the next day, there was no space and so we had to decline, she was really upset, said...

Cancellation that has really peed me off!

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