Hey guys,
I've been doing this clients hair for years and never had any problems until now. She has always had lightened hair (level 12) but wanted an ombré look. She had some natural roots (base 5 or 6) so I used colour touch 6/37 on roots and mid lengths and just toned her already lightened ends with a 9/16. The ends are fab but the roots have a lot of red tones and I don't understand why or how to rectify this? Can anybody please help me?
I've been doing this clients hair for years and never had any problems until now. She has always had lightened hair (level 12) but wanted an ombré look. She had some natural roots (base 5 or 6) so I used colour touch 6/37 on roots and mid lengths and just toned her already lightened ends with a 9/16. The ends are fab but the roots have a lot of red tones and I don't understand why or how to rectify this? Can anybody please help me?