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Constant eyebrow wax complaints

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Hi guys

I have a therapist at my salon and over the last 8 months or so I would say we've had maybe 6or7 clients complain that they have been marked during an eyebrow wax with this particular therapist. Our heaters are digital so the temp should always be the same.
I have got her to do mine and we have gone over the procedure, which makes me feel so awkward as she is actually very experienced and older than me!
Anyway, we've just had someone call again after a few months of nothing, and I'm...

Constant eyebrow wax complaints

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